Lovefilm is the top DVD-rental subscription service in Europe. As with Netflix, users sign up for a subscription online and then request DVDs which are sent by mail. A digital streaming service to PCs, Internet TVs and the Playstation 3 is also available. LoveFilm offers 70,000 titles and has nearly 1.6 million members across the UK, Germany, Sweden, Denmark and Norway.
I talked to Dharmash Mistry from Balderton Capital, one of the main investors in LoveFilm. He told me that one of the main reasons that Amazon decided to buy now is the success of Lovefilm’s nascent digital business (the digital streaming service launched in May 2010). 20 percent of all Lovefilm’s movies are now consumed via streaming. The advent of smart, Internet-connected TVs, also represented a turning point.
I interviewed Lovefilm’s chief digital officer, Lesley MacKenzie, late last year. At that point, he company saw itself at the early stage of a transition from physical to digital delivery, according to MacKenzie, but the speed of that transition depends on the level of broadband access in various European countries. Users also needed to start to value the digital service as highly as a physical DVD.
Lovefilm supports Sony and Samsung smart TVs, but MacKenzie told me that Europe is 18 months to 2 years behind the US when it comes to TVs which support Internet connections and can display Web videos and other services. The company had noticed that smart TV users are 3 times as active as PC users. Mackenzie also said that, for more recent movies, if users are given the option to order a DVD as part of their subscription or pay extra to stream it immediately, a large proportion of customers will pay.
Minsty pointed out that Amazon has a global distribution network and strong relationships with the studios. It also owns a plethora of assets, such as the IMDB movie database, which could be used to enhance LoveFilm’s services. Could this mean that Amazon plans to go head to head with Netflix?
Netflix is rumored to have plans to launch a European service soon. When I asked MacKenzie about the threat posed to Lovefilm she mentioned that Netflix pulled the plug on a previous UK rollout in 2004. In her opinion, Europe was not ready for a mainly digital service from a brand largely unknown in Europe. In the US, Netflix is charging ahead with providing a streaming-only movie service to compete with that of rival Hulu.
Lovefilm is based in London and was founded in 2003. Its backers include Amazon.com, Index Ventures, Arts Alliance Media, Balderton Capital, and Esprit Capital Partners.
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